EDITION #3 SPRING 2017
OPS AND ENGINEERING TEAMS RISE TO THE CHALLENGE
Unprecedented demand, moving goalposts and a late rush prompted by the TfL card mandate has put operational resources under immense pressure.
MORE PRIZES UP FOR GRABS
You’ll have seen the Mastercard taxi ad campaign that launched towards the end of last year – you could hardly miss it!
AD CAMPAIGN TARGETS CITY TRAVELLERS
Verifone have launched an ad campaign to attract more passengers into taxis. Primarily targeting business travellers and those working in the City into taxis.
WANT TO KNOW HOW YOU’VE DONE THIS WEEK?
eFleet allows you to track all your card transactions from your mobile phone so can see all your account information at a glance.
ANOTHER SMILING FACE AT THE END OF THE PHONE
The growing Verifone Driver Services Team in Kennington made Kelli very welcome when she joined them as a Helpdesk Operator just days before the original TfL mandate deadline last October.
TAXI360 SYSTEM NOW TFL APPROVED
After more than our fair share of appearances, our Taxi360 card payment system is now TfL approved for Vito’s.
Open all hours for Taxi360 drivers
Verifone promotes taxis to London’s millionaires
Meet the team: Kelli
6,324 Verifone drivers play their Mastercard
Access eFleet from your mobile
Mercedes Vito breakthrough
Inbox Junction: Emailed driver receipts
Cool Centre: How we deliver a round-the-clock service
Kennington ‘House Rules’ for Drivers
Making the moment with the latest Butterkist campaign
Metrocabs given thumbs up
Women drivers at the Cirque Du Soleil
Card fares transferred daily
The great paper receipt rip-off
NEW E-RECEIPT SERVICE NOW LIVE
At the end of March we launched a new service to help Taxi360 drivers keep a record of their card transactions.
EMAIL OR CALL US ON 0333 666 1000
We regularly survey drivers and listen to what you want. That’s why our Driver Services Helpdesk is now a 24 hour facility.
NEW PARKING CONTROLS IN FORCE
Sometimes it can get congested. To help minimise the impact at our Operations Centre, we’ve introduced some new ‘house rules’ to help everything run smoothly.
BUTTERKIST CHOOSE TAXIS TO PROMOTE NEW LOOK
A new multi-format taxi campaign helped Butterkist, the famous popcorn brand, to promote their new look brand and product packaging.
TFL APPROVE CARD PAYMENT SYSTEM FOR METROS
Verifone become the ONLY TfL approved payment provider for Metrocabs. Our Taxi360 card payment system is now approved by TfL.
CIRQUE DU SOLEIL BACK AT ROYAL ALBERT HALL
Cirque du Soleil returned to the Royal Albert Hall this year with ‘Amaluna’, which was advertised with 75 superside cabs which were designed to look more like livery taxis.
TAKINGS CREDITED EVERY DAY OF THE WEEK
You should be getting your card payments credited every day of the week; Monday to Friday, although some drivers prefer just three days.
EARN EXTRA BY CARRYING ADS
The additional revenue drivers can earn by carrying advertising on their taxis has never been more welcome. We are now recruiting for Superside drivers.
NEAT SOLUTION SUGGESTED BY DRIVER
Sometimes, passengers rip off their receipt and don’t get a clean tear. In theory this could lead to paper jams or printing problems.